mindIT systems

Service Management

Services


ITIL® Training

MindIT systems provides ITIL® Training services exclusively for Dimension Data Learning Solutions. Please follow this link for more ..... 

Unsure on the ITIL®  qualification scheme? Follow this link....

Tool Implementation

Implementation of a Service Management Tool is not just about the technology and the functionality. MindIT systems' implementation services help you tie the tool to your processes not your processes to the tool. Yes, we can also help you with selection and acquisition as well!

Process Implementation

Using solid project management methodology, MindIT systems assists you to develop and implement ITIL® based processes within your IT department. All of our consultants have achieved Expert/Manager ITIL® certification and have extensive industry experience.

Mentoring

As part of your ongoing professional development and training programme, MindIT systems can provide a mentoring service for managers with the responsibility of implementing and managing ITIL® based processes within their organisation. 

Service Improvement Programmes & Projects

Part of your Continual Service Improvement, Service Improvement Programmes/Projects help you achieve quick wins and increase the return on investment in your people, processes, products and partnerships. MindIT systems  can work with you to identify and implement these activities.

"ITIL® is a Registered Trade Mark of AXELOS Limited"

Core Competencies

  • Project Management
  • ITIL® consultancy
  • Tool Selection, implementation and optimisation
  • Training development and delivery
  • General IT services and provisioning
  • Business and needs analysis